Sep 26, 2022
To make real progress in equitable employee development, coaching needs to become a more inclusive space. This episode is an in-depth conversation about real-life examples and techniques for supporting minority-background clients with issues ranging from prejudice, identity crises and belonging in a majority-dominated workplace.
Salma Shah is the CEO of coaching and leadership development platform Mastering Your Power and the author of Diversity, Inclusion and Belonging in Coaching: A Practical Guide. Salma has worked with the UK's largest FTSE100 companies, and as a regular contributor to Psychologies Magazine she has been published in The Guardian, Independent and The Telegraph.
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Episode Highlights
3:36 Why lack of coach diversity is a problem
5:18 Common coaching needs of minorities who work in majority spaces
7:45 Differences in behavior change expectations: HR and coaching client
10:18 "You're not like me, so how could you possibly coach me?"
11:40 Helping clients feel safe opening up
15:43 Why it's essential to take coaching clients' systems into account.
19:42 Minority women caught between work and family systems conflict
21:17 The RISEN model
24:34 Pitfalls in coaching minorities on the topic of belonging
26:08 The journey of cultivating a greater sense of belonging
29:04 The difference between healthy and dysfunctional resilience
31:00 Making teams more inclusive for minorities
32:59 The case for more diversity in coaching
Salma’s view on the greatest unmet wellbeing need at work today
"People are tired and wired, burnt out. We've just had a pandemic. And people are just so emotionally and physically tired and wired. And I feel we need to create a culture of [being able to] switch technology off [and] push people toward having conversations face to face, [adopt] rules such as no work after 5pm on a Friday."
What “working with humans” means to Salma
“Connection. It's all about connection. Connecting with each other at a human level. There's always always a place of connection. And it's looking for that and coming from that place.”
Resources
Follow: Salma on LinkedIn.
Visit: Mastering Your Power
Read: Diversity, Inclusion and Belonging in Coaching: A Practical Guide